Payments and Refunds

Payment Methods: We accept the following payment methods:

UPI (Unified Payments Interface)

Net banking

Credit and debit cards

Payment Security: We use secure payment gateways to process transactions. Users are responsible for ensuring that their payment information is accurate and up-to-date.

Refund Policy:

Refunds will occur in the following scenarios – if the product is damaged or broken upon delivery, or if the order is cancelled within 36hrs of purchase (cancellation can be made via email or social media message).

No refunds will be made once the product is received by the customer unless the product arrives in a damaged condition (e.g., broken). In such cases, users must contact us within 3 days of receiving the product to request a replacement.

To request a replacement, users must provide proof of damage (e.g., photos) and any other required information.

Upon verification, we will send a replacement product free of cost to the customer.

Refund Duration: 3-5 business days

Mode of Refund: Refunds will only be made online, via the same channel used by the customer to make the payment or another online payment option that suits the customer. Refunds will NOT be in the form of coupons, vouchers, or any other form of exchangeable item.

 

Cancellations

 

If users want to then orders can be cancelled within 36 hours of purchase. After 36 hours, an order is considered confirmed and cannot be cancelled, returned, or refunded.